Have questions or need assistance? We’re here to help!
Reach out to us at info@glowtcg.com, and we’ll get back to you as soon as possible.
Before contacting us, you can review our key policies below to see if they address your concerns:
Shipping Policy
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In-stock orders ship within 1-2 business days of payment.
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A confirmation email with tracking details will be sent once your order ships.
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Shipping times vary based on your location and selected shipping method.
Pre-Order and Back-Order Policy
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Items in the same cart as a pre-order or back-order product will ship together with that product.
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For example: If a pre-order item ships in 1 month, all items in your cart (even in-stock ones) will ship together at that time.
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For faster delivery of in-stock items, please place a separate order.
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Estimated shipping dates for pre-order and back-order items are displayed at checkout but are subject to change.
If you have specific inquiries about your order, shipping timelines, or any other concerns, don’t hesitate to email us at info@glowtcg.com.
Thank you for choosing GlowTCG!